Policies

Terms of Service

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern Cyber Tzar Limited’s relationship with you in relation to this website. Please do not use our website if you disagree with any part of these terms and conditions.

Our company registration number is 13189024, and we are registered in the UK. We are Cyber Tzar Limited, trading as Cyber Tzar (our brand name). The term ‘Cyber Tzar’, ‘Cyber Security Score’, ‘Cyber Security Benchmark’, ‘Cyber Security Qualify’, ‘Cyber Security Assure’, ‘us’ or ‘we’ refers to the owner of the website whose registered office is Cwm Moch, Newcastle, Craven Arms, Shropshire, SY7 8QX. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Cookie Policy

A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use several different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the Site or browse from page to page. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are frequent visitors.

Cookies we use:

We use the following cookies to optimise your experience on our Site and to provide our services.

Cookies necessary for authenticated access to the website and the use of our applications and products (“strictly necessary”) include:

1) “__stripe_mid” is used by our payment processors, Stripe, to maintain session integrity and stay resident for one year (persistent after the session ends). This cookie is only used within our application platform.

2) “rack.session” is used by our hosting provider, Linode, to maintain session integrity, only residents whilst in use (session only). This cookie is only used within our application platform.

3) “_cybertzar_session” is used by us to ensure session integrity, only residents whilst in use (session only). This cookie is only used within our application platform.

Cookies used to understand visitors to the website, what they are interested in, and how we can optimise the Site (“reporting and analytics”) include:

4) “_ga” analytics cookies used to distinguish users who stay resident for two years (persistent after the session ends).

5) “_ga_*” analytics cookies used to distinguish users (where “*” represents a string of ten characters and digits), stays resident for two years (persistent after the session ends).

More details about cookies:

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “session” or a “persistent” (after the browser session ends) cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Three of the cookies we use are persistent and will expire between one to two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or block, manage or filter cookies can be found in your browser’s help file or through sites such as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your data by these parties, please follow the “Behavioral Advertising” instructions in our Privacy Policy.

Note on browser-based “DO NOT TRACK” signals:

Please note that there is no consistent industry understanding of responding to “Do Not Track” signals, so we do not alter our data collection and usage practices when we detect such a signal from your browser.

Privacy Policy

This Privacy Policy describes how ‘CyberTzar’ (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

This Privacy Policy refers to any information that can uniquely identify an individual (including the information below) as “Personal Information”. When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases and using our products. We may also collect additional information if you contact us for customer support. See the list below for more information about what Personal Information we collect and why.

Device information

Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Purpose of collection: to load the Site accurately for you and to perform analytics on Site usage to optimize our Site.

Source of collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags, and/or pixels

Disclosure for a business purpose: Order information is shared with our payment processors (depending on which payment mechanism you choose (we currently provide Stripe).

Examples of Personal Information collected: name, billing address, payment information (including Credit and VISA debit card numbers), email address, and phone number.

Please note that we do not have access to or keep a copy of your payment details. All such details are collected via our payment processors (dictated by the mechanism you choose to use).

Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection: collected from you.

Disclosure for a business purpose: Customer support information may be shared with our payment processors, depending on which payment mechanism you choose. We currently provide Stripe.

Examples of Personal Information collected: name, billing address, shipping address, payment information (including Credit and VISA debit card numbers), email address, phone number, order information and contact information.

Purpose of collection: to provide customer support.

Source of collection: collected from you.

Disclosure for a business purpose: social media, email

Note on “Minors”

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

We use Stripe to provide payment processing on our website. You can read more about how they use your Personal Information in the two links below:

Stripe: https://stripe.com/privacy-center/legal

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioural advertising:

As described above, we use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For example:

We use Google Analytics to help us understand how our customers use the Site.

You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.

You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt-out of targeted advertising by:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

Using Personal Information

We use your personal information to provide our services to you, which include: offering products for sale, processing payments, fulfilling your order, keeping you up to date on new products, services, and offers, and access to and use our products and applications.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

Your consent;

The performance of the contract between you and the Site;

Compliance with our legal obligations;

To protect your vital interests;

To perform a task carried out in the public interest;

For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. Please see the ‘Your rights’ section below for more information on your right of erasure.

Automatic decision-making

If you are a resident of the European Economic Area (“EEA”), you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our payment processor A uses limited automated decision-making to prevent fraud that has no legal or significant effect on you.

Services that include elements of automated decision-making include:

Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.

Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

Selling Personal Information

Our Site does not sell Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information will be initially processed in Ireland and then transferred outside Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you want to exercise these rights, please contact us through the contact information below.

Please contact us at the address below if you would like to designate an authorized agent to submit these requests on your behalf.

Changes , Contact and Complaints.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, please contact us at privacy@cybertzar.com or by mail using the address details provided below.

Complaints

If you would like to make a complaint, please contact us by email at complaints@cybertzar.com or by mail using the details provided below:

Address details for contact

Cyber Tzar Limited,

Cwm Moch, Newcastle, Craven Arms, Shropshire, SY7 8QX

Last updated: 07/03/2021

If you are dissatisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here:

https://www.gov.uk/data-protection

https://ico.org.uk/make-a-complaint/